Checkout Management

Replatforming – Total Overhaul or Gradual Update?

To stay competitive in ecommerce, it’s important to periodically assess the effectiveness of your ecommerce platform. Are the tools available to you meeting the demands of your business? Has the design become outdated or ceased to be user-friendly? Have customers expressed frustration with the frontend shopping experience? Is it challenging or time consuming to make the smallest changes to the site – either to the frontend or in the back office? Has your business outgrown your existing platform, or beyond the expertise of those currently managing your site? If so, it may be time to update your ecommerce platform.

After assessing the capabilities of your current platform, you may conclude that while updates are needed a complete overhaul of your site is not feasible or appropriate in the short term. So what are you to do? Is it better to stick with your current site, hoping to make it last until you do have the necessary resources to replatform? Or look for a solution that w... Read more

Upshot Commerce 2015 – A Year in Review

2015 was a great year of growth for Upshot Commerce and our loyal brands. Our expanding team developed numerous improvements for our platform that benefited our existing partners and new clients we on-boarded this year. In addition, our digital strategy team has seen big wins for our brands in accelerating online growth.

A few details about what we’ve been up to in 2015:

3 Reasons to Integrate Your eCommerce Systems

To stay competitive in ecommerce, you have to be able to respond quickly to customer demands. This may mean integrating with new social media platforms, deploying new marketing strategies, taking advantage of innovative merchandising tools, or responding thoroughly and effectively to service requests. Integrating the systems that handle various elements of your ecommerce apparel business not only makes you more effective, but it can help you stay competitive. It can even provide you with unexpected opportunities for growth – courting customers overseas or by moving into the DTC market after years of success serving B2B customers.

Better Inventory Tracking

Unreliable inventory numbers can lead to lost sales and unhappy customers. While calling to notify a customer that an item they requested is actually out of stock, it’s worse still to have that customer leave your site entirely when discovering their desired item is “out of stock.” Having a supermaster for inventory, functioning as a central trusted source of inventory data across your system ensures that consistent and accurate stock levels are available at any time.

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Financial Tools for Success in Cross-Border Ecommerce

You’ve determined that the time is right to expand your ecommerce company internationally. You’ve identified an ecommerce platform that offers multi-language solutions, offers an integrated backend toolkit to make managing your storefronts easy, and is versed in the SEO best-practices to ensure your translated, localized site will show up when customers search for the products you sell. Three important considerations remain before taking the global leap – currency conversion, shipping, and landed costs – to ensure customers complete purchases once they’ve found your global-friendly site.

Offer Currency Conversions in Real-Time

In addition to a marked preference for shopping in their native language, international customers appreciate having prices displayed in their local currency. Having a platform that can do instant conversions and present customers with accurate, current pricing in their preferred currency takes unwanted uncertainty out of the transaction and fosters greater confidence in your company with your customers.

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