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Challenge

For many ecommerce retailers, getting customers to visit their online store is half the marketing battle. However, no amount of advertising or sponsored clicks will convert those visitors to happy customers, if they cannot easily locate and filter what they want from your online catalog of products. This is why using an intelligent and robust on-site search system is so important.

Homegrown or generic search tools often lack the flexibility, accuracy and positive user experience that today's online shoppers demand. Ecommerce retailers must provide a solution that will improve the user experience, increase conversion rates, and offer tools that constantly refine searches to target changing trends and search habits of their clientele.

Solution

Our powerful Sphinx Search System is designed to yield better results and increase sales conversions within your online store. We replace your default MySQL search with our Advanced Sphinx Search and custom tailor it to match your site's needs and search requirements. Advanced Sphinx Search is the ideal search feature for growing enterprise retailers and wholesalers.

Search capabilities are improved for the customer by providing highly nuanced administrated functionality to the retailers. Autocomplete search, "Did you mean" spelling suggestions and weighted fields are just a few of the dynamic tools retailers control to help customers avoid common errors and guide searches more effectively. Lastly, our comprehensive reporting and analytics provide insight to customer search behaviors, allowing retailers to better modify search parameters and market to customers to help them find what they are looking for.

Benefits

• Fast accurate search results
• Simple and easy set up
• Customizable "Did you mean" spell checking to handle common spelling errors
• Ability to accurately search multiple fields in the database with assigned priority to the most relevant fields
• Autocomplete search to guide customer searches more effectively
• Custom stop words to limit search terms you do not want to include, keeping search results relevant
• Comprehensive Reporting and Analytics

What Do You Need?

• Upshot Commerce Platform
• Advanced Search

Related Extensions

• Auto Merchandising Extension - We use predictive analytics on the shopping behavior of your customers and their shopping cart choices to increase your online sales by automatically recommending relevant persuasive items to individual customers based on their actions and behaviors
• Solr Search Integration - Harness the power of lightning fast, faceted searching. Solr is ideal for retailers with large and complex catalogs who want to take their search capabilities to the next level.